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Resetting/changing passwords: Steps to recover or change your password.

Guide on resetting your Fast.io password: steps to request a reset link and troubleshoot missing email issues.

Tom Langridge avatar
Written by Tom Langridge
Updated over 10 months ago

If you can’t remember your Fast.io password, you can easily reset it from the login page. Follow these steps to receive a password reset link and regain access to your account.

Steps to Reset Your Password

  1. Go to the Login Page:

  2. Enter Your Email:

    • You’ll be taken to a new page titled "Reset your password."

    • Enter the email address associated with your Fast.io account, then submit.

  3. Check Your Email:

    • If the email you entered matches an existing Fast.io account, you’ll see a confirmation screen instructing you to check your inbox.

    • Look for an email from Fast.io with the subject line containing Reset your password.

  4. Follow the instructions in the Email:

    • Open the email and click the link to reset your password.

    • This link will take you back to Fast.io, where you can create a new password.

  5. Log In with Your New Password:

    • Once you’ve set a new password, you can log in as usual.

Troubleshooting Tips

  • Didn’t Receive the Email? Check your spam or junk folder, as the password reset email might have been filtered.

  • Entered the Wrong Email? If you don’t see a confirmation message after entering your email, double-check for typos and ensure you use the email linked to your Fast.io account.

Need help? Contact support via chat or at https://help.fast.io/en/ 🚀

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